Frequently Asked Questions
My acne seemed to flair up a bit for the first week then it got better. Is that normal?
Answer: Yes it is. Very often acne skin is sensitive to the changes that the treatment causes, but then it begins to clear as the medication begins working.
How long does it take for Exposed Acne Treatment to work?
Answer: 2 – 5 weeks on average. Some users experience a lot of clearing in the first two weeks.
How do Exposed Acne Treatment products work?
Answer: Exposed uses FDA approved drugs that are proven to reduce acne. Exposed natural and scientific actives help eliminate acne causing bacteria deep within the skin. Secondly the treatment works to exfoliate and unblock clogged pores and keep them clear. Thirdly, each step of the Exposed system uses a mixture of specially selected actives to aid the skins renewal process and keep it healthy.
Does the Exposed acne treatment work for people of all ages?
Answer: Yes, Exposed Acne Treatment works on skin of all ages, an effective treatment for adult acne and teenage acne problems. Because it is designed for sensitive skin it is ideal for adult use too.
Does Exposed get rid of acne scars?
Answer: Exposed Acne Treatment is clinically tested to clear up existing acne blemishes, and helps prevent future breakouts and acne scars that occur as a result of new blemishes. The acid complexes in Exposed as well as our Microderm Scrub and Derm-X Cloth help reduce existing acne scars.
Product Usage Questions
I have been using Exposed for several months now and skin is looking really clear, very pleased with results. Just wanting to know what will happen when I stopping using the product?
Answer: Exposed Acne Treatment uses drugs that help eliminate acne causing bacteria and aid the skin renewal process. Once your acne has cleared up, you may reduce your usage of Exposed to every 2 days or whatever you feel comfortable with.
I have used the Exposed for 2.5 weeks. During the first 2 weeks I saw continual improvement in my skin, but in the last 3 days it has worsened again. My skin, overall, is still significantly clearer than when I started the program, but I am concerned. Is this something to be expected, before my skin gets better?
Answer: Every case is different; you may have a time when your skin may from time to time produce acne, however try not to let small setbacks discourage you. Continue on your current plan and please see our site with regards to other things you can be doing for you treatment such as diet and lifestyle.
How many times per day can I wash my face?
Answer: You should only wash your face two times per day as instructed. Washing more often can lead to over drying and result in more acne.
How many times a day do I use Exposed?
Answer: You should use Exposed Acne Treatment twice per day. Once in the morning and once in the evening as instructed.
Can I apply sunscreen and make-up over Exposed?
Answer: Yes. You can apply sunscreen, moisturizers and make-up over Exposed Acne Treatment, it’s dye and artificial fragrance free so it won’t stain your clothes, and won’t interfere with your make-up. *The Acne Treatment Serum does contain Benzoyl Peroxide which can bleach fabric.
Is this FDA Approved?
Answer: Exposed Acne Treatment contains FDA approved over-the-counter (OTC) medications in the treatment system, Benzoyl Peroxide and Salicylic Acid, which the FDA has recognized as effective acne treatments.
Can I stop using Exposed once my skin is clear?
Answer: It is recommended that you continue to use Exposed Acne Treatment even once your skin is clear. Continued use will help prevent future acne breakouts. You can not cure acne but using the Exposed Acne Treatment products is a highly effective way to treat it.
Does Exposed work on Rosacea/Psoriasis/other conditions?
Answer: Exposed Acne Treatment has been proven effective in treating all forms of acne, but has not been tested for other skin conditions though many users have experienced great results.
Can I use Exposed if I am pregnant?
Answer: If you are pregnant you should consult your doctor before using Exposed or any OTC mediations.
How long does the kit last?
Answer: If used as directed your first kit of Exposed Acne Treatment should last about 8 weeks.
How is Exposed different from other acne treatment products in the market?
Answer: No other acne treatment uses our combination approach or this mixture of actives. Exposed used the latest and most proven acne fighting actives combined with natural extracts that sooth and regenerate the skin. The Exposed acne line is a multi-medication approach that often more effective than single medication solutions.
Is Exposed tested on animals?
Answer: Absolutely Not!
Does Exposed contain a fragrance?
Answer: Exposed is artificial fragrance free and hypo-allergenic. Some products contain natural extracts and fragrances which give Exposed products their fresh smell.
I have been using Exposed for a few days and it makes my face tingle and burn, what should I do?
Answer: Because Exposed uses powerful acne medications, it can cause some irritation in people with sensitive skin. If you are experiencing side effects or any irritation, try using only very small amounts of Exposed at first and then gradually increase your usage. If certain areas on your face get irritated more easily than others, you can reduce or discontinue use of the product on those areas.
If I am not happy with the results, how do I return the product?
Answer: While most love the results of using the Exposed system, we do offer a one year guarantee. If you are not 100% satisfied just fill out an RMA form and simply return the products to us as instructed in order to receive your credit. RMA’s can be requested through the help section of our website at www.exposedskincare.com.
Should I order as a member or a non-member?
Answer: We give you the choice so that you can choose the option that best fits your needs. Non-member orders are a great way to just order one kit and see how it works for you. When you order as a member you get special member pricing on every kit – $10 less! You also get the convenience of auto-shipped orders at a schedule that fits your needs and you can pause or cancel your membership at any time.
How often do you ship member orders?
Answer: It’s completely up to you. The default is 60 days but we can adjust that period to best fit your individual needs.
Is there a fee for canceling the membership or a minimum number of kits I must use?
Answer: No, you can cancel at any time for no cost and there is NO MINIMUM you must buy.
How do I cancel a member?
Answer: You now can easily cancel you membership yourself by logging into your member account, or simply contact our customer service.
I canceled my membership but now I want to reorder. Can I reactivate my membership?
Answer: You can’t reactivate a membership once canceled, however if you just order as a member again from the website, you will create a new account.
Can I return extra member kits that I didn't open?
Answer: Yes, we do ask that you return them within 30 days and unopened as they are sealed for our customer’s safety.
Do you ship to countries overseas?
Answer: Yes, we ship anywhere! We usually get kits to you in 6 to 10 days using Global Priority Mail to Western Europe, Canada, Australia, Japan, Singapore and several other countries where available. Please see the shipping table on the order page for details. For other areas of the world we use Air Mail which can take up to 2 weeks.
I am an international customer? Can I pay in my local currency?
Answer: Exposed Acne Treatment products are all priced and sold in US Dollars. When ordering with a VISA, Master Card or American Express your credit card provider will convert the US Dollars into your local currency.
I received some free special samples in my member kit? Do you sell them?
Answer: We let our members sample upcoming products. Some are available for sale and some are just for you to tryout and let us know what you think. We are always working to research the best products to help you in keeping your skin beautiful and clear.
What are the restrictions on Coupon Codes?
Answer: Discounts, including coupon codes, member discounts, promotions or other credits and discounts may not be combined and are valid only on regular priced items.