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Frequently Asked Questions
Product Questions
How long does it take for Exposed to work? 
How long does it take for Exposed to work? - A: 2 - 5 weeks on average. Some users experience
a lot of clearing in the first two weeks.
- My acne seemed to flair up a bit for the first week then it got better. Is that normal?
- My acne seemed to flair up a bit for the first week then it got better. Is that normal?
- A: Yes it is. Very often acne skin is sensitive
to the changes that the treatment causes, but then it begins to clear
as the medication begins working.
- How does Exposed work?
- How does Exposed work?
- A: Exposed uses FDA approved drugs that are proven
to reduce acne. Exposed natural and scientific actives help eliminate
acne causing bacteria deep within the skin. Secondly the treatment works
to exfoliate and unblock clogged pores and keep them clear. Thirdly,
each step of the Exposed system uses a mixture of specially selected
actives to aid the skins renewal process and keep it healthy.
- Does the Exposed acne treatment work for people of all ages?
- Does the Exposed acne treatment work for people of all ages?
- A: Yes, Exposed works on skin of all ages, an effective
treatment for adult acne and teenage acne problems. Because it is designed
for sensitive skin it is ideal for adult use too.
- Does Exposed work on African American skin?
- Does Exposed work on African American skin?
- A: Yes Exposed works on all skin types.
- Does Exposed get rid of acne scars?
- Does Exposed get rid of acne scars?
- A: Exposed is clinically tested to clear up existing
acne blemishes, and helps prevent future breakouts and acne scars that
occur as a result of new blemishes. The acid complexes in Exposed as
well as our Microderm Scrub and Derm-X cloth help reduce existing acne
scars.
- Does Exposed have any side effects?
- Does Exposed have any side effects?
- A: Exposed is a powerful acne medication. It uses
FDA approved drugs that are proven to reduce acne. Occasionally, people
who use Exposed will experience a tingling sensation for the first several
days of use, this is normal.
Products Usage Questions
- I have been using Exposed for several months now and skin is looking really clear, very pleased with results. Just wanting to know what will happen when I stopping using the product?
- I have been using Exposed for several months now and skin is looking really clear, very pleased with results. Just wanting to know what will happen when I stopping using the product?
- A: Exposed uses drugs that help eliminate acne
causing bacteria and aid the skin renewal process. Once your acne has
cleared up, you may reduce your usage of Exposed to every 2 days or
whatever you feel comfortable with.
- I have used the Exposed for 2.5 weeks. During the first 2 weeks I saw continual improvement in my skin, but in the last 3 days it has worsened again. My skin, overall, is still significantly clearer than when I started the program, but I am concerned. Is this something to be expected, before my skin gets better?
- I have used the Exposed for 2.5 weeks. During the first 2 weeks I saw continual improvement in my skin, but in the last 3 days it has worsened again. My skin, overall, is still significantly clearer than when I started the program, but I am concerned. Is this something to be expected, before my skin gets better?
- A: Thank you for your question, every case is different;
you may have a time when your skin may from time to time produce acne,
however try not to let small setbacks discourage you. Continue on your
current plan and please see our site with regards to other things you
can be doing for you treatment such as diet and lifestyle.
- How many times per day can I wash my face?
- How many times per day can I wash my face?
- A: You should only wash your face two times per
day as instructed. Washing more often can lead to over drying and result
in more acne.
- How many times a day do I use Exposed?
- How many times a day do I use Exposed?
- A: You should use Exposed twice per day. Once in
the morning and once in the evening as instructed.
- Can I apply sunscreen and make-up over Exposed?
- Can I apply sunscreen and make-up over Exposed?
- A: Yes. You can apply sunscreen, moisturizers and
make-up over Exposed, it's dye and fragrance free so it won't stain
your clothes, and won't interfere with your make-up.
- Is this FDA Approved?
- Is this FDA Approved?
- A: Exposed contains FDA approved over-the-counter
(OTC) medications in the treatment system, Benzoyl Peroxide and Salicylic
Acid, which the FDA has recognized as effective acne treatments.
- Can I stop using Exposed once my skin is clear?
- Can I stop using Exposed once my skin is clear?
- A: It is recommended that you continue to use Exposed
even once your skin is clear. Continued use will help prevent future
acne breakouts. You can not cure acne but using the Exposed system is
a highly effective way to treat it.
- Does Exposed work on Rosacea/Psoriasis/other conditions?
- Does Exposed work on Rosacea/Psoriasis/other conditions?
- A: Exposed has been proven effective in treating
all forms of acne, but has not been tested for other skin conditions
though many users have experienced great results.
- Can I use Exposed if I am pregnant?
- Can I use Exposed if I am pregnant?
- A: If you are pregnant you should consult your
doctor before using Exposed or any OTC mediations.
- How long does the kit last?
- How long does the kit last?
- A: If used as directed your first kit of Exposed
acne product should last about 8 weeks.
- How is Exposed different from other acne treatment products in the market?
- How is Exposed different from other acne treatment products in the market?
- A: No other treatment uses our combination approach
or this mixture of actives. Exposed used the latest and most proven
acne fighting actives combined with natural extracts that sooth and
regenerate the skin. The Exposed acne line is a multi-medication approach
that often more effective than single medication solutions.
- Is Exposed tested on animals?
- Is Exposed tested on animals?
- A: No, Exposed is not tested on animals.
- Does Exposed contain a fragrance?
- Does Exposed contain a fragrance?
- A: No, Exposed is fragrance free and hypo-allergenic.
- I have been using Exposed for a few days and it makes my face tingle and burn, what should I do?
- I have been using Exposed for a few days and it makes my face tingle and burn, what should I do?
- A: Because Exposed uses powerful acne medications,
it can cause some irritation in people with sensitive skin. If you are
experiencing side effects or any irritation, try using only very small
amounts of Exposed at first and then gradually increase your usage.
If certain areas on your face get irritated more easily than others,
you can reduce or discontinue use of the product on those areas.
Membership Questions
- If I am not happy with the results, how do I return the product?
- If I am not happy with the results, how do I return the product?
-
A: While most love the results of using the Exposed
system, we do offer a one year guarantee. (See http://www.exposedskincare.com/cgi-bin/category/acne-free-guarantee)
If you are not 100% satisfied just fill out an RMA form and simply return
the products to us as instructed in order to receive your credit. RMA’s
can be requested through the help section of our website at www.exposedskincare.com.
- Should I order as a member or a non-member?
- Should I order as a member or a non-member?
- A: We give you the choice so that you can choose
the option that best fits your needs. Non-member orders are a great
way to just order one kit and see how it works for you. When you order
as a member you get special member pricing on every kit - $10 less!
You also get the convenience of auto-shipped orders at a schedule that
fits your needs and you can pause or cancel your membership at any time.
- How often do you ship member orders?
- How often do you ship member orders?
- A: It’s completely up to you. The default
is 60days but we can adjust that period to best fit your individual
needs.
- Is there a fee for canceling the membership or a minimum number of kits I must use?
- Is there a fee for canceling the membership or a minimum number of kits I must use?
- A: No, you can cancel at any time for no cost and
there is NO MINIMUM you must buy.
- How do I cancel a member?
- How do I cancel a member?
- A: You now can easily cancel you membership yourself
by logging into your member account.
- I canceled my membership but now I want to reorder. Can I reactivate my membership?
- I canceled my membership but now I want to reorder. Can I reactivate my membership?
- A: You can’t reactivate a membership once
canceled, however if you just order as a member again from the website,
you will create a new account.
Other Questions
- Can I return extra member kits that I didn’t open?
- Can I return extra member kits that I didn’t open?
- A: Yes, we do
ask that you return them within 30 days unopened as they are sealed for
our customer’s safety.
- Do you ship to countries oversees?
- Do you ship to countries oversees?
- A: Yes, we ship
anywhere! We usually get kits to you in 6 to 10 days using Global Priority
Mail to Western Europe, Canada, Australia, Japan, Singapore and several
other countries where available. Please see the shipping table on the
order page for details. For other areas of the world we use Air Mail which
can take up to 2 weeks.
- I am an international customer? Can I pay in my local currency?
- I am an international customer? Can I pay in my local currency?
- A: Exposed products are all priced and sold in
US Dollars. When ordering with a VISA, Master Card or American Express
your credit card provider will convert the US Dollars into your local
currency.
- I received some free special samples in my member kit? Do you sell them?
- I received some free special samples in my member kit? Do you sell them?
- A: We let our members sample upcoming products.
Some are available for sale and some are just for you to tryout and
let us know what you think. We are always working to research the best
products to help you in keeping your skin beautiful and clear.
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